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Technology Executive Portfolio

Jason D. Bossmin

Executive Director  ·  Engineering Support & IT Operations  ·  Financial Services

jbossmin@gmail.com · 813.675.7182 · LinkedIn ↗ · Riverview, FL
25+
Years IT Leadership
16
Global Team Members
$40M+
Annual Budget
19+
Years at JPMorgan
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Executive Snapshot

25+ Years Building What Works

Current Level
Executive Director
Team Scale
16
globally distributed engineers
Budget Ownership
$40M+
annual product budget, full P&L
Experience
35+
years in technology
Primary Domain
Financial services technology · Enterprise infrastructure · Production support · HPE NonStop platform operations · AI-enabled transformation

Jason Bossmin translates complex technology needs into practical operating models — strengthening execution discipline and aligning engineering support with business, product, risk, and operational priorities. His leadership spans global team management, incident management, platform reliability, $40M+ budget ownership, and resilience-first operational thinking. A Certified Chaos Engineering Practitioner with continuing education in Generative AI, Responsible AI, AI fundamentals, prompt engineering, and AI-enabled business transformation.

Best-Fit Role Themes

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Executive technology leadership overseeing engineering support, IT operations, and platform stability

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Product and platform leadership with budget ownership, stakeholder alignment, and delivery coordination

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Financial services and banking technology — resiliency, DR, regulatory awareness, and SLA ownership

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Globally distributed teams, operating model improvement, major incident management, cross-functional delivery

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Chaos Engineering, AI-enabled transformation, operational excellence, Agile delivery modernization

Core Differentiators

What Sets Jason Apart

Executive Leadership

Leads global teams, develops people, communicates with executive stakeholders, and creates structured routines for decision-making and delivery follow-through.

Operational Resiliency

Drives production stability, incident/problem/change management, disaster recovery, business continuity, Chaos Engineering, risk mitigation, and audit-aware controls.

Engineering Support & Ops

Supports product governance, platform planning, HPE NonStop operations, infrastructure management, production support, monitoring, and operational readiness.

Business & Vendor Discipline

Owns $40M+ annual product budget, P&L accountability, software licensing, vendor relationships, cost optimization, and financial planning alignment.

AI & Digital Transformation

Actively pursuing AI literacy — certified in Generative AI and AI Fundamentals — and applying AI-enabled process improvement thinking to modern engineering support and operational modernization.

Experience Portfolio

Career Timeline

JPMorgan Chase & Co. · Tampa, FL
Executive Director — Product & Engineering Support Manager
February 2024 – Present
  • Leads a 16-person globally distributed engineering support function overseeing platform reliability, delivery coordination, incident response, and operational readiness for mission-critical HPE NonStop banking platforms.
  • Manages a $40M+ annual product budget with full P&L accountability — directing financial planning, vendor expenditure tracking, software licensing strategy, and budget cycle alignment.
  • Recognized as a highly regarded incident management and resolution leader; drives rapid identification, escalation, and resolution of critical production events with documented excellence in minimizing business impact.
  • Delivers exemplary stakeholder communications during high-impact incidents — executive leadership, business partners, and technology teams continuously informed, aligned, and confident.
  • Applies Chaos Engineering principles to strengthen platform resilience and proactively identify failure modes before they impact production.
JPMorgan Chase & Co. · Tampa, FL
Vice President — Product & Engineering Support Manager
February 2015 – February 2024 · 9 years
  • Directed multiple engineering support teams across U.S. and India supporting high-availability, SLA-driven banking technology production environments.
  • Introduced and deployed Agile framework globally via JIRA, structured sprints, backlog reviews, and standardized intake — transforming ad-hoc support into structured, predictable delivery.
  • Applied change control mechanisms per industry standards, reducing change-related incidents and increasing release confidence across varied production environments.
JPMorgan Chase & Co. · Tampa, FL
Assistant Vice President — Business Analyst II
February 2011 – February 2015
  • Served as Business Resiliency Lead, owning business continuity and disaster recovery planning, and ensured regulatory compliance across production and project delivery.
  • Managed cross-functional project execution combining budget tracking, executive communications, and structured problem-solving across competing priorities.
JPMorgan Chase & Co. · Tampa, FL
Assistant Vice President / Consultant — Business Analyst I
August 2006 – February 2011
  • Technology project delivery lead and SME across complex multi-stakeholder programs; gathered, mapped, and prioritized requirements ensuring accurate translation of business needs into technical deliverables.
  • Converted from contract to full-time employee in September 2007 in recognition of consistent delivery and stakeholder impact.
Career Foundation · 1993–2006
NOC · Service Desk · Infrastructure · Systems Engineering
13 years — Sykes, Intermedia, Tek Systems, HAS Inc., Compucom Systems
  • Incident Manager – Service Desk Center (Sykes, 2004–2006)
  • IT Manager – Global Network Operations Center (Sykes, 2002–2004)
  • Senior IS Manager – Operations & Systems Management (Intermedia, 1999–2002)
  • Advanced IT Support Consultant (Tek Systems, 1997–1999)
  • LAN Administrator (HAS Inc., 1995–1997) · Senior Systems Engineer (Compucom, 1993–1995)

Capability Matrix

Areas of Expertise

Technology Operations

HPE NonStopInfrastructure ManagementProduction SupportSystems EngineeringNOC OperationsMonitoringOperational ReadinessServiceNow

Risk & Resiliency

Incident ManagementProblem ManagementChange ManagementDisaster RecoveryBusiness ContinuityChaos EngineeringAudit ReadinessSLA / KPI Ownership

Product & Delivery

Product PlanningAgile DeliveryJIRASprint PlanningBacklog ManagementRoadmap SupportDigital Transformation

Business Management

$40M+ BudgetP&L AccountabilityCost ControlSoftware LicensingVendor CoordinationFinancial PlanningBanking Technology

Executive Leadership

Global Team LeadershipPeople DevelopmentStakeholder ManagementExecutive CommunicationsStrategic PlanningOperational ExcellenceCross-functional Leadership

✦ Artificial Intelligence

Generative AIResponsible AIAI for BusinessPrompt EngineeringAI EthicsAI-Enabled Process ImprovementMicrosoft CopilotAI Fundamentals

Certifications

Core & Platform

CompTIA A+ Certified
ITIL Certified – IT Service Management
AWS Certified Cloud Practitioner
Microsoft Azure Fundamentals (AZ-900)
Certified Chaos Engineering Practitioner (Gremlin)

AI & Emerging Technology

Artificial Intelligence Fundamentals — IBM SkillsBuild, 2026
Career Essentials in Generative AI — Microsoft & LinkedIn, 2026
Microsoft Azure AI Fundamentals — In Progress
AWS Certified AI Practitioner — In Progress

Portfolio AI Q&A

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